Privacy Policy

1. Introduction

Parlytics LLC (“Parlytics,” “we,” “us,” or “our”) operates the website located at parlytics.ai and the web application located at app.parlytics.ai (collectively, the “Services”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services.

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree, please discontinue use of our Services immediately.

2. Information We Collect

2.1 Information You Provide Directly

We collect information you voluntarily provide when you submit a demo request or contact form, create or manage an account, or communicate with us by email or other means. This information may include your name, job title, business name, email address, phone number, and any other information you choose to provide.

2.2 Information Collected Automatically

When you visit our Services, we may automatically collect certain technical information, including IP address and approximate geographic location, browser type and version, operating system, pages viewed and time spent on pages, referring URLs, and device identifiers.

2.3 Business Data You Submit

If you are a subscriber to our platform, you may submit business operational data including supply inventory records, purchase order information, vendor data, and related operational information (“Business Data”). We process Business Data solely on your behalf and in accordance with your instructions and our Data Processing Agreement (where applicable).

2.4 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate and improve our Services. You may configure your browser to refuse cookies, though some features of the Services may not function properly if you do so.

3. How We Use Your Information

We use the information we collect to provide, operate, and maintain our Services; process and respond to demo requests and inquiries; create and manage user accounts; send transactional and administrative communications; improve, personalize, and expand our Services; understand how users interact with our Services; detect, prevent, and address technical issues and security incidents; and comply with applicable legal obligations.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Legal Basis for Processing

Where required by applicable law, we process your personal information on the following legal bases:

• Performance of a contract: Processing necessary to provide the Services you have requested
• Legitimate interests: Processing necessary for our legitimate business interests, such as improving our Services and preventing fraud
• Legal obligation: Processing necessary to comply with applicable law
• Consent: Where you have provided explicit consent, which you may withdraw at any time

5. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

5.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our Services, including cloud hosting and infrastructure providers, email delivery providers, analytics providers, and customer support tools. All service providers are contractually obligated to use your information only as directed by us and in accordance with this Privacy Policy.

5.2 Business Transfers

If Parlytics LLC is involved in a merger, acquisition, asset sale, or similar transaction, your information may be transferred as part of that transaction. We will notify you of any such change via email and/or prominent notice on our Services.

5.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, or when we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a legal request.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

Subscriber Business Data is retained for the duration of the subscription term and deleted within 90 days following termination, unless you request earlier deletion or applicable law requires otherwise.

7. Data Security

We implement industry-standard technical and organizational measures designed to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (TLS/SSL), access controls, and regular security assessments.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

8. Healthcare Data and HIPAA

Parlytics is a supply chain management platform and is not designed to collect, store, or process Protected Health Information (PHI) as defined under the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”). Users are responsible for ensuring that no PHI is submitted to the Services. If your use of the Services requires HIPAA compliance, please contact us at hello@parlytics.ai to discuss a Business Associate Agreement (BAA).

9. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to certain exceptions
• Portability: Request transfer of your personal information in a structured, machine-readable format
• Objection: Object to processing of your personal information in certain circumstances
• Withdrawal of Consent: Where processing is based on consent, withdraw that consent at any time

To exercise any of these rights, please contact us at hello@parlytics.ai. We will respond to your request within 30 days.

10. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly.

11. Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies before providing any information.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of material changes by posting the updated policy on this page with a revised “Last Updated” date, and where appropriate, by sending you an email notification. Your continued use of the Services after any changes constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at: